• All paid plans begin with a free trial (typically 7 days).
• You will not be charged until the trial ends.
• You may cancel at any time during the trial to avoid being billed.

Monthly subscriptions are non-refundable once the billing period begins. However, we may issue a refund in the following cases:

• You were charged after cancelling before renewal
• There was a duplicate charge
• You experienced a technical issue that prevented normal use of the service

Refunds outside these cases are granted at our discretion.

Annual subscription payments are also non-refundable except for:

• Duplicate charges
• Clearly verifiable billing errors
• Inability to access the service due to technical issues on our side

Partial refunds are generally not available for unused months.

• You may cancel your subscription at any time from your dashboard.
• Cancellation stops future renewals but does not automatically trigger a refund.

• If you downgrade your plan, the change takes effect at the next billing cycle.
• No partial refund is issued for the current period.

Email us atsupport@cipherandrow.cowith:

• Your account email
• Charge date and amount
• Reason for your request

We typically respond within 2–3 business days.

• All payments and refunds are processed securely through Stripe.
• Refund timing is subject to Stripe's processing times.

We reserve the right to refuse refunds in cases of:

• Abuse of the refund policy
• Misuse of the platform
• Fraudulent or suspicious activity

We may update this Refund Policy at any time. The "Last Updated" date will reflect the most recent version.